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Services

    Community Resources for Families

    The following community resources may provide helpful information and support for families.

    Care coordination

    Care Connections

    https://careconnections.vcu.edu/

    804-827-5965

    Care Connection for Children is a collaborative partnership with VCU and sponsored by the Virginia Department of Health. CCC is a statewide network of six regional programs that coordinates the health care, community support services and resources to children with special health care needs. More resource links available on their website.

    211 Virginia

    https://211.getcare.com

    211

    Connects people with free information about available community services. Dial 2-1-1 and a trained professional will listen to your situation and suggest sources of help using one of the largest databases of health and human services in Virginia.

    Virginia Coordinated Care

    https://www.vcuhealth.org/vcu-medical-center/billing-and-insurance/financial-assistance/virginia-coordinated-care-program

    804-819-5151 (option 1)

    VCC is a program that coordinates healthcare services and provides access to primary healthcare for uninsured individuals. If interested, there is an application that needs to be filled out in order to be approved. If approved, you will receive health care from VCU Medical Center as well as from community providers that participate with the VCC Program.

    Child care and parenting

    Social Services of Virginia

    http://www.dss.virginia.gov/family/cc/assistance.cgi

    (804) 726-7000

    The Child Care Subsidy Program provides financial assistance to eligible families to help pay for the cost of child care so they can work or attend education or training programs. The Child Care Subsidy Program services are child-centered and family-focused and support the broader objective of strengthening families' goals of economic self-sufficiency and quality early childhood programs for their children. Participating families may select any legally operating child day care facility eligible to participate in the program.

    Child Care Aware of VA

    http://va.childcareaware.org/

    (804) 285-0846

    Child Care Aware of Virginia is a community-based network of early care and education specialists whose purpose is to deliver services to families, child care professionals and communities to increase the accessibility, availability and quality of child care in Virginia. The parent section has information on child care subsidies and resources for finding appropriate childcare.

    Richmond Fatherhood Initiative

    https://richmondfatherhood.org

    (804) 205-3717

    Richmond Family and Fatherhood Initiative casts vision for father engagement, co-parenting and young male development programming across Richmond City. RFFI also provides resources, research and capacity support to Richmond City based community partners in order to improve the cooperative parenting relationships between mothers and fathers and to increase the number of children who have responsible and committed fathers in their lives.

    Boys and Girls Club of Metro Richmond

    https://www.bgcmr.org

    (804) 359-5250

    Offers after school programs and clubs for children.

    YMCA of Greater Richmond

    https://www.ymcarichmond.org/child-care/

    (804) 649.9622

    Multiple different centers based on location with various child care programs offered for various age groups

    Community Service Board

    http://www.dbhds.virginia.gov/community-services-boards-csbs

    Each locality has a community service board that provides workshops, parent educator, and home visiting programs.

    Commonwealth Parenting Center

    http://www.commonwealthparentingcenter.org

    Office phone: (804) 545-1272

    Parent tip line: (804) 545-1928

    Fax: (804) 545-1273

    A non-profit education and resource organization committed to helping parents with the challenges of raising healthy, happy children from infancy to adolescence. Commonwealth Parenting's family educators provide one-on-one private parenting sessions and interactive workshops.

    Family Lifeline

    http://www.familylifeline.org/

    804-249-5414

    Young children programs – home visits, community resources, parenting tips with teams of nurse, parent educator and social worker

    Early Childhood Development Initiative via Department of Social Services

    City of Richmond Early Childhood Development Program Coordinator:
    Karen Christian 804-646-3601

    Early Childhood Initiative Program Manager:
    Rose Stith Singleton 804-646-3784

    Provides 15-week, evidence-based program parenting workshops: Nurturing Parenting Program Series: free 15-week evidence based program for children 0-5 ages as well as single session parenting workshops: power of play, music is magic, routines, rules and rituals, emotions, food, fun, and family and discipline.

    Home visitation: Free home visiting services

    Financial

    Medical-Legal Partnership

    http://medical-legalpartnership.org/partners/medical-legal-partnership-richmond/

    Federal Benefits

    https://www.benefits.gov

    Program-specific information on energy, food and utility needs

    VA Unemployment Insurance

    http://www.vec.virginia.gov/unemployed

    1-866-832-2363

    Unemployment insurance benefits provide temporary financial assistance to workers unemployed through no fault of their own that meet Virginia's eligibility requirements.

    VA Weatherization Description Program

    http://www.dhcd.virginia.gov/index.php/housing-programs-and-assistance/homeowner-and-homebuyer-assistance/homeowner-assistance/73-weatherization.html

    The Weatherization Assistance Program provides funds to reduce the heating and cooling costs for low-income families and to ensure their health and safety. The services are for low-income households, particularly for the elderly, individuals with disabilities, and families with children. The program is administered by the Department of Housing and Community Development.

    VA Low Income Home Energy Assistance Program

    https://www.benefits.gov/benefits/benefit-details/1538

    804-646-7000

    The Virginia Low Income Home Energy Assistance Program includes four components: fuel assistance, crisis assistance, cooling assistance and weatherization. The Virginia Low Income Home Energy Assistance Program assists low-income households, particularly those with the lowest incomes that pay a high proportion of household income for home energy.

    Virginia Poverty Law Center

    http://www.vplc.org

    804-782-9430

    VPLC assists low-income Virginians and Legal Aid programs with legislative and administrative proposals affecting the poor in Virginia as well as providing technical assistance, training and publications to Virginia's Legal Aid programs in the following substantive areas: consumer law, domestic and sexual violence law, elder law, family law, health law, housing law and public benefits law.

    Food insecurity

    Women, Infants and Children

    http://www.womeninfantschildrenoffice.com/wic-clinics

    http://www.wicprograms.org/ci/va-richmond

    The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides federal grants to states for supplemental foods, health care referrals and nutrition education for low-income pregnant, breastfeeding and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.

    Feed More

    http://www.feedmore.org

    804-521-2500

    Food pantry, Meals on Wheels, Community Kitchen with tutoring/mentoring services for children

    Virginia Summer Meals for Kids– income requirements on website

    1-800-448-8732

    The Virginia Summer Meals for Kids program provides nutritious meals to children who would normally receive free or reduced price meals when school is in session. This helps children to maintain a nutritious diet and helps their families to stretch their food dollars during the summer months.

    The program is offered in many and various locations such as parks, playgrounds, housing authorities, day camps, churches, community centers, etc. Often the meal service is combined with learning and recreational activities for the children.

    Virginia Supplemental Nutrition Assistance Program (SNAP)

    Online application; for help - 1-800-552-3431

    Supplemental Nutrition Assistance Program (SNAP) serves as the first line of defense against hunger for Virginia residents. It enables low-income families to buy nutritious food with coupons and Electronic Benefits Transfer (EBT) cards. SNAP recipients spend their benefits to buy eligible food in authorized retail food stores. The program is the cornerstone of the food assistance programs and provides crucial support to needy households and to those making the transition from welfare to work.

    Virginia School Breakfast & Lunch Program

    https://www.benefits.gov/benefits/benefit-details/1993

    The Virginia School Breakfast and Lunch Programs are federally-assisted meal programs, which provide nutritionally balanced, low-cost or free lunches to school aged children. The Virginia Department of Education, School Nutrition Programs, administers the program at the state level, which operates the program through agreements with local school districts. Participating schools must serve breakfasts and lunches that meet federal nutrition standards, and must provide free and reduced-price meals to eligible children.

    Hospice/Palliative care

    Noah's Children

    http://www.noahschildren.org/about-noahs-children/

    804-287-7686

    Bon Secours-led pediatric palliative care program that includes support groups, palliative care services and grief resources.

    Housing

    VA Better Housing Coalition

    https://www.betterhousingcoalition.org/

    804-644-0546

    Nonprofit organization that creates and compiles development projects of affordable housing with a focus on low-income families and seniors.

    VA Dept of Housing & Community Development

    http://www.dhcd.virginia.gov/

    804-371-7000

    Government website with information on how to find emergency shelters, assistance for paying for rent or utilities, competitive loans and tax credit. May be a good initial starting point for families in need of any of these resources.

    Home Again

    http://homeagainrichmond.org/

    804-358-7747

    Resource for both emergency shelters and finding permanent housing for those suffering from homelessness.

    Housing Crisis Line 804-972-0813

    Lead poisoning

    Lead Safe Richmond Program

    http://www.vdh.virginia.gov/richmond-city/lead-safe-richmond

    804-205-3726

    Hotline: 1-800-222-1222

    The goal of the Lead Safe Richmond Program is to eliminate childhood lead poisoning in the City of Richmond.

    Legal/Immigration

    Medical-Legal Partnership

    http://medical-legalpartnership.org/partners/medical-legal-partnership-richmond/

    Federal Benefits

    https://www.benefits.gov

    Program-specific information on energy, food and utility needs

    Re-Establish Richmond

    http://www.reestablishrichmond.org

    (804) 723-6414

    Connects refugees to life-building tools and resources, helping their transition to be a positive and empowering experience. Includes aid with transportation, language and educational resources (ESOL classes).

    Virginia Poverty Law Center

    http://www.vplc.org

    (804) 782-9430

    VPLC assists low-income Virginians and Legal Aid programs with legislative and administrative proposals affecting the poor in Virginia as well as providing technical assistance, training and publications to Virginia's Legal Aid programs in the following substantive areas: consumer law, domestic and sexual violence law, elder law, family law, health law, housing law and public benefits law.

    Mental health services for children

    Children's Mental Health Resource Center

    https://www.chrichmond.org/Children's-Mental-Health-Resource-Center.htm

    804-828-9897

    Family navigators at the CMHRC help providers and families understand the mental health options available for children and assist them in finding therapists, psychiatrists or other appropriate services.

    Preschool/Head Start/Early education

    Early intervention

    Visit Central Directory to find points of entry: http://www.infantva.org/documents/pr-ReferralGuide.pdf

    1-800-234-1448

    In Virginia, Early Intervention (called the Infant & Toddler Connection of Virginia) assists families with infants and toddlers birth to three with developmental delays and/or disabilities help their children learn and develop through everyday activities and routines so that they can participate fully in family and community activities.

    Head Start

    http://www.headstartva.org

    Head Start is a federal program that promotes the school readiness of children from birth to age five from low-income families by enhancing their cognitive, social and emotional development.

    Transportation

    Virginia Medicaid (State FFS Program) 1-866-386-8331
    InTotal Health Reservations 1-800-894-8139
    Optima Reservations 1-877-892-3986
    Sentara Optima Medicare Reservations 1-866-381-4860
    Aetna Better Health of Virginia 1-800-734-0430
    (formerly Coventry Cares)
    Kaiser Permanente Reservations 1-866-823-8349
    Humana Gold Plus MMP Reservations 1-855-253-6869
    Anthem HealthKeepers Plus Members 1-877-892-3988
    Virginia Premier 804-819-5151
    Logisticare 1-866-679-6330

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    For Appointments,
    Call 1.804.828.2467.

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