What we're doing to protect you during COVID-19

At CHoR, we routinely care for people with all types of infections, and we are well-equipped to safely care for patients with COVID-19 as well.

As part of VCU Health, we have worked closely with the infection control department, hospital leadership and our local and state health departments for months to prepare for COVID-19 in our community. Now that it’s here, we have systems in place to effectively triage, diagnose and treat patients suspected or confirmed to have COVID-19 while taking great measures to protect all of our patients, families and medical providers.

Safety measures that protect you and your family

The following safety measures are built on the CDC’s guidelines used by children’s hospitals across the country.

• Masks are required for patients, visitors and team members. If you don’t have a mask, we’ll provide you with one. (Children under 2 should not wear masks.)
• Modified visitation guidelines remain in place. We know it’s hard and we thank you for understanding that it’s for everyone’s safety. Friends and family can stay connected virtually and send e-cards with well wishes.
• We’re screening ALL patients and visitors with temperature checks and questions about symptoms.
• As of July 5, 2021, we no longer require COVID-19 testing for asymptomatic or vaccinated patients prior to elective surgeries or procedures. 
• Team members are asked to self-monitor for symptoms and stay home if they’re sick.
• We’re using special cleaning and disinfecting processes. You’ll see more cleaning staff working hard for you, too. We are taking extra care to make sure that our exam rooms, waiting rooms, hospital rooms, equipment, bathrooms and everything in-between is safe for our kids, families and team members.
• Signage throughout our facilities reminds everyone about safety measures, such as masks, handwashing and maintaining distance between groups.
• We continue to offer telehealth visits for some specialties, including our virtual urgent care, available from 4 p.m. to midnight from the comfort of your home. 
• A great majority of our team members have been vaccinated against COVID-19.

Do you have questions about COVID-19?

Visit our COVID-19 resource page

Originally published April 2020, updated July 8th, 2021