Adolescence is a time of physical change, growing responsibility and increased independence. Teaching teens how to advocate for themselves and ask the right questions is an important milestone. Access to VCU Health MyChart is a helpful step for teens to begin managing their health and health information. Learn more in the FAQs below.
CHoR complies with state laws (§54.1-2969) related to patient privacy and access to health information. These laws aim to help teens by giving them a safe place to seek care in times of crisis, protecting their sensitive health information and encouraging them to be an active participant in their health care. The following four health care categories are protected under Virginia law:
It’s important that teens talk openly and honestly with us about their health care. Adolescents who are afraid of a parent’s reaction to their decisions or behavior may withhold information from their care team, which results in teens not getting the help they may need.
We are committed to partnering with teens and parents to provide the best care while helping teens transition to adulthood.
Full proxy access
Message only access
No proxy access
Yes. CHoR and other health systems offer MyChart access to allow teens to restrict proxy access in compliance with Virginia law.
A special team of providers will review their chart and determine if it’s necessary for a proxy to have full access. If approved, the parent will be given full parent access. Please talk to your child’s provider to initiate this process if you feel it’s necessary.
When your child turns 13 they will need to create their own MyChart account and determine the level of access they want to grant you – either full access, messaging only or no access at all.
Proxy access will be terminated; however, your adult child can still grant you proxy access through a new form.
Parents and legal guardians can request medical records through our Health Information Management office. You’ll receive everything in your child’s record except for the four categories protected under Virginia law and mentioned above.
MyChart doesn’t impact billing processes. Parents/guardians are typically the party responsible for any bills after insurance is applied.
Yes! You can still pick up prescriptions at the CHoR pharmacy or other pharmacies. You will not be able to request refills or review medications in MyChart, but you can always call us to request refills.
View step by step directions at chrichmond.org/MyChart or ask your health care team for more information.
We’re here to help! Please speak to your child’s doctor or health care team member during your next visit. We can review options, answer questions and help you navigate MyChart.
